Sony Ericsson Cell Phone IS11S User Manual

Illustrations and  
Screenshots in  
This Manual  
Notes on  
Cell Phone Use  
Contents  
Getting Ready  
Learning the Basics  
Making and  
Answering Calls  
Global Function  
Character Input  
Basic Manual  
Contacts  
Mail  
Camera  
Web Browser  
TV (1Seg)  
Applications  
Viewing the  
Setting Menu  
Troubleshooting  
Index  
 
Illustrations and Screenshots in This Manual  
Note on Illustrations  
The illustrations in this manual may look different from the actual cell phone in shape, color and typeface. The key  
illustrations are also simplified as shown below.  
p
m
k
x y t  
Note on Screenshots  
The screenshots in this manual are simplified and may look different from the actual cell phone screens.  
1
 
 
• Obtain the permission of other people before you take  
their photos with the cell phone's camera.  
• Do not record information with the cell phone's camera  
in bookstores and other locations where taking photos  
is not permitted.  
Notes on Cell Phone Use  
Cell Phone Etiquette  
The cell phone always emits weak radio waves when power  
is on.  
Use the cell phone in an enjoyable and safe manner without  
forgetting to be considerate of others around you.  
Do Not Use the Cell Phone While Driving!  
Turn off your cell phone while driving.  
Use of cell phones is not allowed in some places.  
• Do not use the cell phone while you are driving. Doing  
so is both dangerous and prohibited by law.  
• Using a cell phone in an aircraft is prohibited by law.  
Set Airplane Mode to on and turn the cell phone power  
off.  
Do not use the cell phone while driving a car/motorcycle  
or riding a bicycle. It may result in a traffic accident. Using  
a cell phone while driving is prohibited by law. Using a  
cell phone while riding a bicycle may also be punishable  
by law.  
Radio waves from cell phones may interfere with  
Prohibited!  
• Looking at a cell phone display  
Talking on a cell phone while holding it  
medical electrical equipment.  
• Some people close to you in crowded places such  
as packed trains may be using a cardiac pacemaker.  
Turn the cell phone off in such places.  
• Abide by the rules of hospitals and other medical  
institutions where it is forbidden to use or carry cell phones.  
Be considerate of where you use the cell phone and  
how loudly you talk.  
• Do not make calls in theaters, museums, libraries, and  
other similar places. Turn power off or turn on silent  
mode not to disturb others around you by ringtones.  
• Do not use the cell phone on a street where you might  
interrupt the flow of pedestrians.  
• Move to areas where you will not inconvenience others  
on trains or in hotel lobbies.  
• Refrain from talking in a loud voice.  
2
 
 
Security Code and Passwords  
You can use a security code and other passwords  
described below.  
Take care not to forget your security code and passwords,  
because they are required for performing various  
operations and using subscription services.  
Security Code  
Using the Answering Service (Voice  
Mail) and Call Transfer remotely from a  
fixed-line phone  
Usage  
Making inquiries, applications, and  
Example  
changes while using au Customer  
Service Center voice guidance, au web  
pages  
The four-digit number you wrote on your  
subscription form  
Initial Setting  
Set up screen lock  
Usage  
Setting/canceling screen lock  
Default value None  
PIN code  
Preventing unauthorized use of au IC-  
Card  
Default value 1234  
Usage  
3
 
 
Contents  
1
Using the Applications Screen ................................... 18  
4
 
 
Absorption Rate (SAR) Information  
49  
Radio Frequency (RF) exposure and Specific Absorption  
 
Getting Ready  
Checking the Contents of the Box  
The box contains the cell phone and accessories.  
• IS11S (with warranty and battery pack  
cover)  
• Battery Pack BA750 • AC Adapter EP800 (with warranty)  
<AC adapter>  
<microUSB cable (Sample)>  
• microSDHC card (32GB)* (Sample)  
* Inserted in the IS11S when purchased.  
• Stereo Headset with Microphone (Sample)  
スタートガイド (Start guide) (Japanese)  
• IS11Sのご利用にあたっての注意  
事項 (Cautions on using IS11S)  
(Japanese)  
携帯 電話の比吸収率などについて (Specific Absorption Rate of  
Mobile Phone, etc.)  
設定ガイド (Setting guide) (Japanese)  
• au oneメール設定ガイド (au one mail setting guide) (Japanese)  
6
 
 
Names of Parts  
From the Front  
From the Back  
From the Sides  
GPS/Bluetooth®/Wi-Fi antenna*1  
⑨⑩⑪  
①②  
Built in antenna*2  
au IC-Card  
*1 Do not cover the antenna area with your hand when  
using Wi-Fi, Bluetooth® or retrieve GPS information.  
*2 Do not cover the antenna area with your hand during a  
call or when using the browser.  
7
 
 
Proximity sensor  
Second Microphone  
Turns on or off the touch screen to prevent erroneous  
operation during a call.  
Reduces noise to make easy to listen.  
microSD memory card slot  
Battery pack cover  
Ear speaker  
Allows you to hear the other party's voice etc. during a  
call.  
Battery pack  
Speaker  
microUSB connecting terminal  
m Volume key/Zoom key  
k Camera key  
Hold it down for at least one second to activate Camera.  
Use it as a shutter to take photos or movies.  
Headset connector  
p Power key/Screen lock key  
Turns on/off power. Also, turns off the backlight and sets  
key lock.  
Light sensor  
Adjusts screen brightness. Do not cover it with your  
fingers etc.  
Display (Touch panel)  
x Back key  
Returns to the previous screen.  
y Home key  
Displays home screen.  
t Menu key  
Displays menu according to the operating conditions.  
Notification LED  
HDMI connector (type D)  
Strap hole  
Notifies charging condition, missed call or unread mail.  
Flash/Photo light  
Microphone  
Transmits your voice to the other caller.  
Lights to brighten an object when taking a photograph.  
Camera lens  
FeliCa™ mark  
Hold it over card reader/writer when using Osaifu-  
Keitai®.  
Infrared port  
Sends and receives data via infrared communication.  
Whip antenna  
Extend it when watching TV (1Seg). It has no influence  
on calls or data communication if you extend the whip  
antenna when calling or using browser.  
8
 
4Remove the AC Adapter from the power outlet.  
Charging the Battery Pack  
The battery pack is not fully charged at the time of purchase.  
Be sure to charge the battery pack before using the cell  
phone for the first time.  
Charging the Battery Pack with a PC  
Included microUSB cable is necessary. Check the  
connecting direction to connect correctly. Wrong  
connection may cause damage.  
• Use the included AC adapter cable when charging.  
• When you start charging the battery with the IS11S  
powered off, the power turns on. However, you cannot  
operate the au phone. Do not charge the battery in a  
place where the use is prohibited such as in airplane  
or hospital.  
1Insert the microUSB cable horizontally with the  
microUSB plug  
engraved side facing down  
into the connector for microUSB cable of the  
IS11S.  
2Insert the USB plug of the microUSB cable into  
the USB port of a PC.  
Charging the Battery Pack with the AC  
Adapter  
Included AC adapter cable is necessary.  
• Notification LED of IS11S turns on and  
appears.  
• When a confirmation screen for installation of PC  
Companion software appears on the IS11S, tap Skip.  
• When a screen for new hardware detection etc.  
appears on the PC, select Cancel.  
1Insert the microUSB cable horizontally with the  
microUSB plug  
engraved side facing down  
into the connector for microUSB cable of the  
IS11S.  
3When the charging is completed, remove the  
microUSB plug of the microUSB cable from the  
IS11S.  
2Insert the microUSB cable horizontally with  
the USB plug  
engraved side facing up into  
the connector for USB of the AC Adapter, and  
insert the AC Adapter plug to the power outlet.  
• Notification LED of IS11S turns on and  
appears.  
3When the charging is completed, remove the  
microUSB plug of the microUSB cable from the  
IS11S.  
9
 
 
4Remove the USB plug of the microUSB cable  
Turning On Power  
from the USB port of the PC.  
1p (hold down for at least one second)  
• The key unlock screen appears. Deactivate the key  
lock.  
microUSB plug  
Notification LED  
Turning Off Power  
1p (hold down for at least one second)  
2Power Off OK  
Setting Key Lock  
If the key lock is set, the screen light turns off to avoid  
erroneous operations of touch screen or buttons. The IS11S  
keys are locked with turning the screen light off after the  
specified time duration.  
AC Adapter  
1While the screen is displayed, p.  
• There is no function to deactivate the key lock.  
USB plug  
Unlocking Key Lock  
A key unlock screen appears when turning the power on or  
microUSB cable  
the backlight on by pressing p/y.  
1Drag  
to  
.
10  
 
 
Initial Setup  
Setting Google Account  
The first time IS11S turns ON, the initial setting screen  
appears automatically. After setting the display language,  
"Setup guide" appears. Follow the onscreen instructions to  
set each function.  
You can create a Google account on the IS11S and use  
Google services. Google account setup screen appears  
such as when launching a software that requires a Google  
account for the first time. You can also display it from Setup  
guide.  
1English (United States) 次へ (Next)  
You can check the operations of main functions and  
initial settings.  
1Google account setup screen Next  
2Create/Sign in  
2Next  
• If you already have a Google account, tap login, enter  
user name and password and tap login. If you have no  
Google account, tap Create and register an account  
following the onscreen instructions.  
Tap Change to change Date & time.  
3Next  
Tap View to check how to use the keyboard.  
4Next  
Checking Your Phone Number  
Your phone number appears at the top of the contact list.  
You can edit your contact information such as a name, mail  
address, etc.  
Tap View to check how to use the application  
Timescape™.  
5Next  
Tap Set up to set up services you want to use.  
You can set up the services afterward in the following  
1From the Home screen,  
Contacts  
procedure: From the Home screen, tap  
guide or from the settings screen, select each item.  
Setup  
2Tap [XXX-XXXX-XXXX] (Myself) at the top of the  
contact list.  
6Next Finish  
3Edit  
4Done  
11  
 
 
Removing microSD Memory Card  
Inserting/Removing microSD  
Memory Card  
You can save, move or copy data by inserting micoSD  
memory card (including microSDHC) into the IS11S. And  
you can copy contacts etc. to microSD memory card.  
When removing the microSD memory card, be sure to  
unmount first.  
1From the Home screen, t Settings →  
Storage Unmount SD card  
appears in the status bar when unmounted.  
• A microSDHC memory card (32GB) (sample) is  
inserted in the IS11S when purchased.  
• When a microSD card is not inserted, camera  
functions, playing, downloading music or videos or  
infrared communication are not available.  
2Turn the IS11S off, put your tip of thumb (nail)  
into the groove, and hold the battery pack  
cover up to remove.  
3Insert the microSD memory card straight into  
the slot all the way until it clicks.  
Installing microSD Memory Card  
1Turn the IS11S off, put your tip of thumb (nail)  
into the groove, and hold the battery pack  
cover up to remove.  
• If you hear a click, pull your finger back while touching  
the microSD memory card. Keep touching the  
microSD memory card because it pops out a little. Be  
careful that it may pop out strongly if you press it hard  
and release your finger.  
2Check the orientation of microSD memory  
4Pull out microSD memory card slowly.  
• Slowly pull it out straight.  
card, and insert it slowly straight until it clicks.  
• Insert a microSD memory card, with the metal contact  
side facing up. Make sure that you hear it click and  
lock in place. Note that microSD memory card may  
pop up if you release your finger before locked.  
• If the microSD memory card does not pop out, gently  
draw it out with your fingers to remove.  
• Do not pull out microSD memory card forcibly. May  
cause data loss or malfunction.  
3Check the direction of the battery pack cover  
and attach to the cell phone body, press each  
tab to close it firmly.  
5Check the direction of the battery pack cover  
and attach to the cell phone body, press each  
tab to close it firmly.  
12  
 
 
Slide  
Flick  
Learning the Basics  
While your finger is gently  
touching the screen, trace  
it to the desired direction to  
move over.  
Operate the screen by  
quickly moving (flicking)  
your finger up, down, right,  
or left.  
• Move the finger slowly  
in the beginning, then  
flick away in the end.  
Operating the Touch Panel  
The display of the IS11S is a touch panel. You can operate  
the IS11S by directly touching the screen.  
Touch panel is designed for being touched lightly with  
fingers. Do not push it forcibly with a finger or press it with  
sharp objects (nail, ballpoint pen, pin, etc.).  
Touching the touch panel may not work in the following  
cases. Note that it may cause malfunction.  
- Operation with gloved hands  
- Operation with a fingernail or foreign object on the  
screen  
- Operation with protective sheet or seal on the screen  
- Operation with wet hands  
- Operation when waterdrop attached on the touch panel  
Pinch  
Drag  
Touch the screen with two  
fingers and widen (pinch-  
out) or narrow (pinch-in) the  
fingers' distance.  
Keep touching an item or  
icon, trace it to the desired  
direction to move.  
Basic Operations  
Tap/Double Tap  
Long Touch  
Tap: Gently touch a screen  
and then immediately  
release your finger.  
Keep touching an item of  
key.  
Double tap: Tap the same  
position twice.  
13  
 
 
Example: Long-touching a contact in the contact list screen  
Operation While Using Functions  
Frequently used operations for IS11S are described in this  
section.  
Long-touch  
a contact  
Selecting an Item  
You can directly tap the screen to select a displayed item  
or icon.  
x
Displaying the Menu  
Menu options can be displayed by pressing the menu key  
(t), or long-touching an entry field or item.  
Example: Pressing t in the contact list screen  
Menu  
<Contact list screen>  
t
x
<Contact list screen>  
Menu  
14  
 
 
Media folders (Music, Gallery, FM radio and 1Seg)  
Widget: Media shortcuts  
Viewing the Home Screen  
Display indicators inform you of mail arrival, current  
settings, etc.  
Application keys  
Widget: Digital clock  
The Home screen consists of five screens, the center  
screen and two for each side. The center screen is the  
default screen to operate the cell phone. Pressing y  
returns to the Home screen at any time.  
Using the Status Bar  
The status bar is located at the top of the IS11S screen.  
Notification icons which inform missed calls, new arrival  
mail, operations in progress, etc. appear on the left of the  
status bar, and status icons which indicate the status of the  
IS11S appear on the right.  
A
B
C
D
E
F
G
K
Main Notification Icons  
Icon  
Overview  
Missed call  
Calling  
New PC mail message  
New Gmail message  
H
I
G
J
G
Widget: Music player  
Widget: Photos and videos  
New C-mail/Answering memo for Answering  
Service (Voice Mail)  
Widget: Search  
Current position of the Home screen  
Problem with C-mail message delivery  
Receiving/Downloading data  
Sending/uploading data  
Indicates which screen of the five Home screens you are  
in.  
Widget: Timescape™  
Wallpaper  
Shortcuts (applications)  
15  
 
 
Icon  
Overview  
Icon  
Overview  
Bluetooth® function connection request  
notification  
3G data communication status  
/
3G available/  
Sending and  
downloading 3G data  
Upcoming calendar event  
Playing a track  
Silent Mode (Vibration) set  
During a call using hands-free (speaker on)  
1Seg activated  
Connecting to Wi-Fi/  
Wi-Fi using AutoIP function  
Connecting to  
Infrared communication in progress  
Osaifu-Keitai® is locked.  
USB is connected.  
/
/
Using Bluetooth®  
Bluetooth® function on/  
Connecting to  
Bluetooth® compatible device  
GPS positioning in progress  
During Data synchronization  
Airplane mode is activated.  
au IC card is locked or not inserted.  
Software update notification or updating  
software  
microSD memory card unmounted, ready  
to be removed (reading and writing  
unavailable)/  
/
microSD memory card removed  
Main Status Icons  
• Notification LED informs charging prompt, battery  
level while charging, missed calls, mail arrival, etc. by  
turning on or flashing.  
Icon  
Overview  
Time  
Status  
Description  
Alarm set  
The battery is charging when the  
remaining battery level is less than 10 %.  
Red  
Battery level  
/
100%/  
Charging  
The battery is charging when the  
remaining battery level is 10 %-90 %.  
Orange  
Green  
Strength of radio wave  
Level 4/ No signal  
/
The battery is charging when the  
remaining battery level is 90 % or more.  
16  
 
 
Using the Home Screen  
You can change the wallpaper, add, delete, or move  
application shortcuts, widgets, folders from the Home  
screen.  
Status  
Flashing The battery level is not enough for  
red activating the cell phone for turning on.  
Flashing While backlight is off, missed calls/New  
Description  
1From the Home screen, t  
green  
email messages exist.  
Flashing  
white  
2
Add shortcuts of applications  
or bookmarks.  
A call is received.  
Shortcuts  
Widgets  
Folder  
Add widgets.  
Add  
Using the Notification Panel  
Notification icons are displayed in the Notification panel.  
You can check details of notification icons or start  
corresponding applications.  
Add folders. Folder names  
can be changed.  
Wallpapers Change wallpaper of IS11S.  
Select an image from an  
Gallery  
album in the Gallery to set  
wallpaper.  
1Slide the status bar downward.  
Select a preinstalled live  
wallpaper to set wallpaper.  
You can also download and  
add live wallpapers from a  
website.  
Notification panel  
Live  
wallpapers  
Wallpaper  
Sony  
Ericsson  
wallpapers  
Select a preinstalled image  
to set wallpaper.  
Tap Dismiss all to delete notifications.  
17  
 
 
Main Applications  
Set and manage IS11S  
functions from the setting  
menu. Personalizing  
Icon  
Application  
Overview  
Settings  
Keep contacts of your friends  
and colleagues.  
wallpaper and ringtone,  
security settings, initializing  
data, etc. are available.  
Contacts  
Make a call, receive a call,  
display call history, etc.  
Phone  
Switching the Home Screen  
C-mail  
Send or receive C-mail.  
Access Internet.  
Slide/Flick the Home screen left or right to move to the  
neighboring Home screen. You can check the current  
Browser  
View Social Networking Service  
(SNS), missed calls, message  
(SMS) history. You can make a  
call, send a message, etc. from  
the history.  
position of the Home screen with  
the screen.  
at the top of  
Timescape™  
Using Widgets  
Widgets are applications which can be registered on the  
Home screen. Pinch in on the Home screen to display a list  
of the widgets on the Home screen. To return to the Home  
screen, pinch-out or tap Exit overview.  
Settings  
Setup guide  
Music  
Make settings for the IS11S.  
Show Setup guide.  
Play music.  
Gallery  
Alarms  
View photos or movies.  
Set alarm.  
Using the Applications Screen  
You can call up functions from the Applications screen.  
Application icons installed to the IS11S are also displayed.  
• When you tap an icon to use function, communication  
fees may be charged depending on the function.  
Camera  
Take photos or record movies.  
PC-mails (multiple accounts are  
also available) can be used.  
Email  
Download and buy new  
applications.  
Market  
Displaying Applications Screen  
"
"
Facebook  
Calendar  
Activate Facebook application.  
Manage schedule.  
1From the Home screen,  
• Slide/Flick left or right to switch the Applications screen.  
To close the Applications screen, tap  
or press x/  
y.  
18  
 
 
Icon  
Application  
Maps  
Overview  
Icon  
Application  
Overview  
View current location, find  
another locations and calculate  
routes.  
取扱説明  
書IS11S  
(Instruction  
Manual)  
Display the instruction manual for  
the IS11S.  
Gmail  
Use Gmail.  
News &  
Weather  
You can use Google Talk instant  
messaging to chat with friends.  
Display news and weather.  
Talk  
Access PlayNow website to use  
news flash, dictionary service,  
etc.  
Navigation  
Places  
Display Google Map Navigation.  
PlayNow  
You can use information  
registered on Google Map.  
au one  
Access au one website.  
Use Osaifu-Keitai®.  
A communication tool to share  
and use your location information  
with members.  
Osaifu-Keitai  
Latitude  
An application to enjoy Social  
Networking Service (SNS) such  
as Twitter, mixi, etc.  
jibe  
Calculator  
TrackID™  
YouTube  
Basic calculation is available.  
Use music recognition service.  
Play movies on YouTube.  
OfficeSuite  
View files for Word, Excel, etc.  
Search information in the IS11S  
and web pages.  
Google Search  
Sending or receiving data via  
infrared communication.  
Infrared  
Use voice call and Instant  
message (chat).  
Skype™  
定型文 (Phrase Manage phrases to quote when  
application)  
entering characters.  
Access SE Store.  
Voice Search  
Media server  
1Seg  
Search by voice.  
SE Store  
Set and manage Media server.  
Watch 1Seg.  
Display music or movie  
"
Media  
Discovery  
information registered in いい  
ね! (Like)" on Facebook by you  
or "Friend".  
FM radio  
Listen FM radio.  
View campaign information for  
Xperia.  
Campaign Navi  
Clock  
Display a list of downloaded  
items.  
Downloads  
Set an alarm, clock, etc.  
19  
 
Icon  
Application  
Overview  
View the latest information such  
as news or music.  
life.episode™  
20  
 
Making an International Call  
001 International Call Service  
Available without any additional application.  
Making and Answering Calls  
Making a Call  
Example: To call 212-123-△△△△ in the USA  
1From the Home screen, Phone  
1Phone number entry screen Enter the  
access code, a country code, area code, and  
phone number Call.  
2Enter a phone number.  
: Delete a digit of entered numbers  
(Long-touch): Delete all numbers  
• When calling to a fixed-line phone, you also need to  
enter the area code.  
001010  
1
212  
123 XXXX  
3Call Talk End  
KDDI international  
Country  
code  
Area code*2  
Phone number  
access code*1  
• Press m during a call to adjust earpiece volume  
(the other party's voice volume).  
(USA)  
*1 Long-touching "0" to enter "+" automatically adds  
"001010" when dialing.  
*2 If the area code begins with "0", omit "0" (there are  
some exceptions such as fixed-line phones in Italy and  
Moscow).  
• Add 184 or 186 before entering a phone number to  
set whether to inform the other party of your phone  
number.  
• International call charges are billed together with  
monthly local call charges.  
• For more information on 001 International Call Service,  
dial either of the following numbers:  
From au cell phones (toll-free):  
157 (area code not required)  
From fixed-line phones (toll-free):  
0077-7-111  
(Open 9:00 to 20:00 everyday)  
21  
 
 
Answering a Call  
Returning a Call (Outgoing History/  
Incoming History)  
1While receiving a call, touch  
(left) and drag  
You can use the call history to make a call.  
it to  
(right).  
• Start a call.  
1From the Home screen, Phone Call log  
: Calls  
2Talk End call  
: Received calls  
: Missed calls  
• When the call ends, approximate call charge appears.  
When you missed a call  
2Select a history log to make a call.  
appears in the status bar. Slide the status bar  
downward and open the notification panel to view the  
receiving time, phone number or name registered in  
the Contacts, etc.  
3Make a call.  
• The information to be displayed depends on the type  
of call history.  
To mute the ringtone for an incoming call  
• Press m or p when a call is received to mute  
the ringtone.  
Setting the Silent Mode  
If an incoming call is received during use of other  
functions  
1Settings screen Sound Mark Silent mode.  
• If an incoming call is received during use of Contacts  
or Mail, the operation is interrupted and resumes after  
call ends.  
Setting Vibration Mode  
1Settings screen Sound Vibrate  
2Always/Never/Only in Silent mode/Only when not in  
When you receive an incoming call  
When an incoming call is received, the following are  
displayed.  
Silent mode  
• If the number of other party is informed, the phone  
number appears on the display.  
• If a name and phone number are stored, the information  
such as name, etc. appears. If an image is stored, the  
image appears on the display.  
22  
 
 
Setting a Ringtone  
Adjusting the Sound Volume  
You can set voice file in ".wav", ".m4a" or in other format  
which is transferred from Media Go or downloaded from the  
Internet as a ringtone.  
1Settings screen Sound Volume  
• Adjust the volume of following items.  
- Ringtone  
1Settings screen Sound Phone ringtone/  
- Media (sounds of the Music player, Gallery and FM  
radio)  
- Alarm  
- Notification  
Notification ringtone  
2Select a ringtone Done.  
2Drag the slider to the right or left to adjust the  
Enabling Touch Tones  
volume.  
1Settings screen Sound  
3OK  
2Mark Audible touch tones, Audible selection.  
Audible touch tones is a tone for numeric key operations  
and Audible selection is a tone when selecting menu item.  
If you unmarked them, any operation tone does not sound  
when you tap.  
To set the key sound of software keyboard, from the  
Settings screen Language & keyboard, and select a  
type of software keyboard.  
23  
 
 
Global Function  
The IS11S supports Global Passport CDMA/GSM services.  
You can use your IS11S overseas without any additional  
application.  
• If you set a network manually, the IS11S is not  
reconnected to another network automatically even if  
you move out of the network area.  
• While performing CDMA roaming, manual settings  
cannot be made.  
Setting the Area  
Obtaining the Latest PRL  
(Preferred Roaming List)  
The PRL (Roaming Area Information) contains information  
on roaming areas of overseas partner providers who have  
signed an international roaming contract with KDDI (au).  
Please perform PRL Update before traveling.  
Set an area where you use the IS11S.  
1From the Home screen, t Settings →  
Wireless & networks Mobile networks Global  
function OK Area setting  
2
Japan  
When you use in Japan  
1From the Home screen t Settings →  
When you use CDMA network  
overseas  
Overseas CDMA  
Wireless & networks Mobile networks Global  
function OK PRL Update  
When you use GSM network  
overseas  
Overseas GSM  
• The PRL is obtained. Download PRL data by following  
the on-screen instructions.  
• When you download the PRL data, packet  
communication charges apply.  
Switching Network Manually  
• Please obtain the latest PRL before traveling.  
1From the Home screen, t Settings →  
Wireless & networks Mobile networks Global  
function OK Area setting Overseas GSM →  
OK  
2Network operators Search mode Select  
manually Select a network you use.  
To display available networks, tap Search networks.  
24  
 
 
Making a Call to Outside Country  
You Stay (Including Japan)  
You can make a call to Japan or another country from your  
travel destination.  
1From the Home screen, Phone  
2+ (Long-touch "0") Enter a country code,  
area code (city code), and phone number.  
3Call  
25  
 
 
Software Keyboard  
Character Input  
Use the software keyboard to enter characters. To display  
the software keyboard, tap a character input box in the  
character entry screen for adding contacts, creating a  
message, etc.  
For Japanese keyboard, there are three types of software  
keyboards: QWERTY, 12 key and Japanese syllabary.  
Switching the Keyboard  
1Character entry screen Long-touch  
.
Selecting Input Method  
You can select an input method (keyboard type) for IS11S.  
2
/
/
: The 12 key keyboard appears.  
: The QWERTY keyboard appears.  
: The Japanese syllabary keyboard appears.  
1Character entry screen Long-touch the entry  
field Input method.  
2
Chinese keyboard Select to enter Chinese.  
Entering Characters on the  
QWERTY Keyboard  
Japanese characters can be entered in "Romaji input"  
mode.  
Select a language for text entry.  
Select to enter language other  
than Japanese.  
Default input  
Japanese keyboard Select to enter Japanese.  
<QWERTY keyboard>  
26  
 
 
Main Functions of the Touch-Keys  
Icon  
Description  
Move the cursor*1 to the right. Long-touch  
to move continuously. Or change the  
range for conversion. When there is an  
unfixed character string with the cursor  
at the right end, tap to enter the same  
character as the one at the end.  
Icon  
Description  
Each time you tap, the character mode  
switches Number Hiragana/Kanji →  
Alphabet in order.  
/
: Hiragana/Kanji  
Aa: Double-byte alphabet/: Double-  
2
*
Fix entered or converted characters.  
When characters are already fixed, enter  
a line feed at the cursor position.  
byte alphabet  
12: Single-byte number/1: Double-byte  
number  
Delete the character before the cursor.  
Long-touch to delete continuously.  
Display a character mode switch window.  
/
Keyboard switch:  
Character mode switch:  
(Single-byte)  
/
(Long-touch)  
(Long-touch)  
(Double-byte),  
Appears in Japanese (Romaji) input  
mode. Make settings of Change settings  
and Input Method.  
Each time you tap, the character mode  
switches Pictograms (only for C-mail)  
Single-byte symbols Double-byte  
symbols Smileys in order.  
A list of plug-in applications appears and  
you can activate the plug-in application.  
Appears before conversion is fixed to  
switch conversion method to direct  
conversion.  
In alphanumerics input mode, tap to  
switch upper case and lower case.  
In number input mode, tap to switch  
symbols possible to enter with the  
keyboard.  
Symbol assistant area: Enter “、。?!”.  
Flick from side to side to enter a space,  
, , …, , , (, and ).  
Move the cursor*1 to the left. Long-touch  
to move continuously. Or change the  
range for conversion.  
*1 When any characters are entered, just tap the desired  
position on the entered character string to move the  
cursor.  
*2 In some screens such as the search box or mail account  
registration screen, 次へ (Next), 完了 (Done), 実行  
(Execute), etc. appear.  
27  
 
Icon  
Description  
Entering Characters on the 12 key  
Keyboard  
Appears before conversion is fixed  
to switch conversion methods (Word  
suggestion, Direct conversion).  
Japanese characters can be entered in Kana input mode.  
Display the previous character (opposite  
order).  
Appears after conversion is fixed to return  
to text before conversion.  
Move the cursor*1 to the left. Long-touch  
to move continuously. Or change the  
range for conversion.  
<12 key keyboard>  
Main Functions of the Touch-Keys  
Icon  
Description  
Move the cursor*1 to the right. Long-touch  
to move continuously. Or change the  
range for conversion. When there is an  
unfixed character string with the cursor  
at the right end, tap to enter the same  
character as the one at the end.  
Each time you tap, the character mode  
switches Number Hiragana/Kanji →  
Alphabet in order.  
: Hiragana/Kanji  
Aa: Single-byte alphabet/: Double-byte  
alphabet  
/
2
*
Fix entered or converted characters.  
When characters are already fixed, enter  
a line feed at the cursor position.  
12: Single-byte number/1: Double-byte  
number  
Display a character mode switch window.  
/
Delete the character before the cursor.  
Long-touch to delete continuously.  
Keyboard switch:  
Character mode switch:  
(Single-byte)  
/
(Long-touch)  
(Long-touch)  
(Double-byte),  
Display the first candidate of direct  
conversion. When any character is  
entered, a space can be entered.  
Each time you tap, the character mode  
switches Pictograms (only for C-mail)  
Single-byte symbols Double-byte  
symbols Smileys in order.  
A list of plug-in applications appears and  
you can activate the plug-in application.  
*1 When any characters are entered, just tap the desired  
position on the entered character string to move the  
cursor.  
28  
 
 
*2 In some screens such as the search box or mail account  
registration screen, 次へ (Next), 完了 (Done), 実行  
(Execute), etc. appear.  
Toggle entry  
Tap the same key continuously to enter the assigned  
character. To enter characters assigned to the same key  
continuously, operate the followings.  
Flick input  
Flick up/down/left/right to enter characters in each column  
of kana syllabary. Characters can be entered without  
repeatedly tapping the key.  
Example: Entering characters in "" column  
You can enter "" only by tapping. Flick left for "", up for  
"", right for "" and down for "".  
Example: Entering "あお"  
1Tap once.  
2Tap  
, and tap five times.  
Example: Entering "ca"  
1Tap ABC three times.  
2Tap  
, and tap ABC once.  
• When a certain time is passed after the key tapped,  
you can enter a character assigned to the same key  
consecutively without tapping  
To switch upper/lower case or change to voiced  
sound, tap  
.
.
Flick up  
Flick left に  
Touch a key  
Flick right  
Flick down  
To switch upper/lower case or change to voiced  
sound, tap  
Flick input is set to on by default.  
.
29  
 
Icon  
Description  
Entering Characters on the  
Japanese Syllabary Keyboard  
You can use the software keys arranged according to the  
Japanese syllabary to enter Japanese characters in Kana  
input mode.  
Move the cursor*1 to the left. Long-touch  
to move continuously. Or change the  
range for conversion.  
Move the cursor*1 to the right. Long-touch  
to move continuously. Or change the  
range for conversion. When there is an  
unfixed character string with the cursor  
at the right end, tap to enter the same  
character as the one at the end.  
Display the first candidate of direct  
conversion. When any character is  
entered, a space can be entered.  
<Japanese syllabary keyboard>  
Main Functions of the Touch-Keys  
2
*
Fix entered or converted characters.  
When characters are already fixed, enter  
a line feed at the cursor position.  
Icon  
Description  
Tap to switch the character mode  
between Hiragana/Kanji and Number.  
/
Delete the character before the cursor.  
Long-touch to delete continuously.  
Display a character mode switch window.  
/
Keyboard switch:  
Character mode switch:  
(Single-byte)  
/
(Long-touch)  
(Double-byte),  
*1 When any characters are entered, just tap the desired  
position on the entered character string to move the  
cursor.  
*2 In some screens such as the search box or mail account  
registration screen, 次へ (Next), 完了 (Done), 実行  
(Execute), etc. appear.  
Tap to switch upper/lower case or add  
voiced sound.  
Each time you tap, the character mode  
switches Pictograms (only for C-mail)  
Single-byte symbols Double-byte  
symbols Smileys in order.  
A list of plug-in applications appears and  
you can activate the plug-in application.  
(Long-touch)  
30  
 
 
Dialing from the Contacts  
Contacts  
1From the Home screen,  
2Tap the contact.  
Contacts  
Saving a Contact  
In the Contacts application, you can enter your information  
for your personal contacts, for example, phone numbers,  
mail addresses and web service accounts.  
3Tap the phone number.  
Editing Contacts  
You can edit saved contacts.  
1From the Home screen,  
2Tap the contact.  
3Edit  
1From the Home screen,  
Contacts  
• The first time you open Contacts, a setup wizard  
starts. In the setup wizard, you can load contacts from  
microSD memory card, or synchronize your Google  
account and the IS11S contacts.  
Contacts  
To use Contacts, tap Open phonebook.  
2t New contact  
3Phone contact/(Google Account)  
• If you have not set a Google account, Phone contact  
appears as the saving location.  
4Select an item to edit.  
5Done  
4Enter a name.  
5Enter other information as required.  
You can enter phone numbers, mail address, ringtone,  
etc. You can add items by tapping Add field.  
6Done  
31  
 
 
Using C-mail  
C-mail is a service that uses phone numbers as addresses  
to send or receive messages between cell phones.  
Mail  
With IS11S, you can use the following types of mail.  
C-mail  
C-mail Safety Block  
C-mail is a service that uses phone numbers as addresses  
to send or receive messages between cell phones.  
C-mail safety block is a function that allows you to reject  
C-mails that include URLs (http://△△△, https://△△△) or  
phone numbers in the C-mail message text.  
PC-mail  
C-mail safety block is valid by default. Cancel the setting if  
you want to receive C-mails that include URLs and phone  
numbers in the message text.  
By using Email application, you can create an email  
account such as an au One email account, an Exchange  
ActiveSync account, a POP3 or IMAP compatible email  
account provided by general service provider, etc. to send  
and receive email like a PC.  
Creating and Sending C-mail Messages  
You can send a message (message text) consisting of kanji,  
hiragana, katakana, alphanumerics, symbols, pictograms  
and face marks. After sending, you can know whether the  
message has been sent to the other party.  
If you subscribe au One mail service, you can receive an  
email whose address is [email protected] by using Email  
application.  
Gmail  
1From the Home screen,  
2New message  
C-mail  
Gmail is a mail service provided by Google. You can check,  
send and receive Gmail from the IS11S.  
3Add recipient Select a recipient you want to  
send a message from the contact list or enter a  
phone number.  
4Write message Enter a message text.  
5Send  
32  
 
 
• If you set an Exchange ActiveSync account as PC-mail  
account, and if server manager sets Remote wipe, the  
data saved in the IS11S may be deleted.  
Reading Received C-mail Messages  
1Receive C-mail.  
• When receiving C-mail from the C-mail center is  
1From the Home screen,  
Email  
completed,  
appears in the status bar.  
2Enter your PC-mail address and password.  
3Next  
2Slide the status bar downward.  
3Tap the C-mail information you want to check.  
• C-mail is available for only receiving overseas.  
• There is no charge for receiving C-mail.  
• Deactivate C-mail safety block setting to receive  
C-mails that contain phone numbers or URLs in the  
message text.  
4Give this account a name Enter an account  
name.  
5Your name Enter your name.  
6Done  
Registering Another PC-mail Account  
Using PC-mail  
You can add an account to register.  
By using Email application, you can create an email  
account such as an au One email account, an Exchange  
ActiveSync account, a POP3 or IMAP compatible email  
account provided by general service provider, etc. to send  
and receive email like a PC.  
You need to set up a PC-mail account beforehand to use  
PC-mail.  
1From the Home screen,  
Email  
• The Email screen appears. When other than the Email  
screen appears, t Accounts to display the Email  
screen.  
2t Add account  
3Enter your PC-mail address and password.  
4Next  
You need to set up au one mail beforehand to use au one  
mail with Email application.  
5Give this account a name Enter an account  
Setting a PC-mail Account  
name.  
When you use PC-mail for the first time, set up a PC-mail  
account.  
6Your name Enter you name.  
7Done  
• If you need to make the settings manually, contact your  
PC-mail service provider or system administrator for the  
correct PC-mail account settings.  
33  
 
 
Sending PC-mail Messages  
Using Gmail  
Gmail is a mail service provided by Google. You can check,  
send and receive Gmail from the IS11S.  
1Email screen New mail  
2To Enter a recipient.  
3Subject Enter a subject.  
4Enter a message text.  
You need a Google account to use Gmail. For detailed  
information, see "Setting Google Account" (P.11).  
• Gmail contacts are synchronized with the IS11S contacts.  
• For details on how to use etc., Gmail Inbox t →  
more Help to check Google Mobile Help.  
5If necessary, Add attachment Select an  
operation.  
• Gmail messages are not displayed in Timescape.  
You can select attachment files from Add picture, Take  
photo, Add video, etc. Up to 5 MB of images, movies,  
music files can be attached.  
Starting Gmail  
1From the Home screen,  
Gmail  
6Send  
t labels to display the Labels screen listing  
Inbox, Outbox, etc.  
Receiving PC-mail Messages  
Refreshing Gmail  
1Email screen Tap the PC-mail account with  
You can refresh the Inbox by synchronizing Gmail  
application in the IS11S with your Gmail account.  
which you want to receive mail.  
2t Refresh  
3Tap an email.  
1From the Home screen,  
2t Refresh  
Gmail  
Saving Email Message Attachment  
1Slide an email message with an attachment  
downward.  
2Tap Save for a file you want to save.  
34  
 
 
Setting Image Size for Photo  
Camera  
Select image size and aspect ratio. An image with a higher  
resolution requires more memory.  
You can take a photo or record a movie either by tapping  
the screen or by using the camera key (k). You can  
hold the camera horizontally or vertically to take a photo.  
For recording movies, screen display supports landscape  
only.  
1Photo monitor screen t Resolution  
2
8 megapixel image size with 4:3  
aspect ratio. Suitable for viewing on  
normal size screen or printing in high  
8MP 4:3  
Photo Taking Tips  
Hold the cell phone steady with both hands when shooting.  
resolution.  
6 megapixel image size with 16:9  
aspect ratio. Compatible with a high  
resolution wide-screen format. A  
higher resolution than full HD. Suitable  
for viewing on wide-screen.  
6MP 16:9  
2 megapixel image size with 4:3  
aspect ratio. Suitable for viewing on  
normal size screen.  
2MP 4:3  
2 megapixel image size with 16:9  
aspect ratio. Suitable for viewing on  
wide-screen.  
2MP 16:9  
35  
 
 
Taking a Photo  
1k (hold down for at least one second)  
Tap  
to switch between the photo monitor  
screen and movie monitor screen.  
m: Zoom in/out  
2k  
• Shutter clicks and the shot image is automatically  
saved in the microSD card.  
• Recorded images are displayed as thumbnails on the  
photo monitor screen. Tap a thumbnail to display the  
photo.  
Tapping a Screen to Shoot  
If Touch capturing is set to on, you can directly tap the  
screen to shoot.  
1Photo monitor screen Tap the screen.  
Viewing Photos (Gallery)  
Photos and movies that you took or saved in the microSD  
from a PC are displayed in an album.  
1From the Home screen,  
2Tap an album.  
Gallery  
3Tap a data.  
36  
 
 
Moving to a Web Page  
Web Browser  
1Browser screen Tap the search box.  
2Enter URL or search keywords.  
Viewing Sites with Web Browser  
You can use a browser to view web pages just as you can  
on a PC.  
3Select an item from the list/[ ] in the search  
box.  
Displaying a Web Page  
4To return to the previous page, press x.  
1From the Home screen, Browser  
Using Windows  
You can view the browser screen turning the IS11S  
sideways. If the screen orientation does not change  
automatically when you turn the IS11S sideways, from  
the Home screen, t Settings Display, then  
mark Auto-rotate screen.  
• Browser screen t More Settings Mark  
Landscape-only display to fix the landscape view.  
You can open new windows while browsing. Up to 8  
windows can be opened.  
Opening a New Browser Window  
1Browser screen t New window  
Switching the Windows  
1Browser screen t Windows  
2Tap a window you want to display.  
Basic Operations in the Browser  
Screen  
The following operations are available.  
Tap: Selects or activates a link or a key.  
• Slide/Flick: Scrolls a screen.  
Closing a Browser Window  
1Browser screen t Windows  
• Pinch out/in: Zooms in/out on a screen.  
• Double tap: Zooms in/out on a tapped point (depending  
on the web pages, some operations may not be  
available).  
2
for a window you want to close.  
Searching for Text within a Web Page  
1Browser screen t More Find on page  
: Zoom out  
: Zoom in  
37  
 
 
2Enter search keywords in the search bar.  
• As you enter, matching characters are highlighted in  
green.  
Using Bookmarks/History  
You can check browser history and save bookmarks.  
1Browser screen t Bookmarks  
2Tap a bookmark you want to open.  
3
to return to the previous matched item/  
to go to the next matched item.  
4
to close the search bar.  
Storing Bookmarks  
Copying Text within a Web Page  
1Browser screen t More Select text  
1Browser screen t Bookmarks  
Thumbnail view  
2Add Rename bookmark as required OK.  
List view  
2Place your finger at the start of the text you  
want to copy and then drag to the end of the  
text you want to copy.  
• Copied text is highlighted in orange.  
2Add bookmark... Rename bookmark as  
required OK.  
3Take your finger away from the screen and tap  
Checking History  
the selected text.  
1Bookmark screen History  
Downloading Images within a Web  
2Tap the time you browsed the web page, such  
Page  
as Today, Yesterday, etc.  
1Browser screen Long-touch an image/a link  
3Tap a URL you want to check.  
containing images.  
• The links get enclosed in an orange box.  
Clearing History  
1Bookmark screen History  
2Save image  
• Downloaded images can be checked in the following  
2t Clear history  
steps: From the Home screen,  
Download, or Browser screen t More →  
Downloads  
Gallery →  
• The bookmark list in "Most visited" is also deleted when  
deleting the history.  
38  
 
 
Initial Setup of the TV (1Seg)  
Make channel setting when you activate 1Seg for the first  
time. After setting is complete, you can watch TV (1Seg)  
programs.  
TV (1Seg)  
"1Seg", a mobile terrestrial digital television service in  
Japan, is available on the IS11S.  
1From the Home screen,  
1Seg  
Using the TV Antenna  
Extend the antenna to receive  
stronger airwaves, when watching  
TV (1Seg).  
2Channel setting Select area Select current  
location YES.  
• On the channel setting screen, tap Current area to start  
channel scan.  
Stretch out the whip antenna until  
it stops.  
• When the scan is complete, YES Enter a title for the  
channel list YES.  
• Press x to return to the 1Seg menu screen.  
Whip antenna can be rotated by  
360 degrees. Use the antenna in  
the direction you can receive a  
stronger airwaves.  
Watching TV (1Seg)  
1From the Home screen,  
1Seg  
2Activate 1Seg  
Tap the image to temporarily view program information  
such as channel, broadcast station name, program  
name, multi-channel formation (multiple services), etc.  
• Press t on the 1Seg watching screen to display  
operation bar.  
• If you are watching TV indoors, you may be able to  
improve the reception by moving closer to a window.  
• For information about the "1Seg" service, refer to the  
following homepage.  
The Association for Promotion of Digital Broadcasting.  
39  
 
 
Basic Operations  
Switching orientation  
Portrait and landscape display are switched according  
to the orientation of the cell phone. Data broadcasting is  
displayed when in the portrait display mode.  
Volume adjustment  
Use m to adjust volume.  
Switching channels  
Flick the video image to the left/right to switch channels.  
Exit 1Seg  
Press x while watching 1Seg.  
40  
 
 
• Some applications automatically perform packet  
communications. Packet communication is kept active  
unless you disconnect it or the time-out is occurred. To  
disconnect packet communication manually, from the  
Home screen, t Settings Wireless & networks →  
Mobile networks, then unmark Data enabled.  
Applications  
Using Android Market  
With Android Market, you can directly access to useful  
applications or games, which you can download and install  
on the IS11S. And you can send feedback and comments  
about an application, or report objectionable application or  
incompatible application with the IS11S as an inappropriate  
content.  
• Some applications may be updated automatically.  
Viewing Android Market  
1From the Home screen, Market  
To use Android Market, you need to set a Google  
account. For detailed information, see "Setting Google  
Account" (P.11).  
When you open Android Market for the first time, the  
Terms of Service for Android Market appears. Tap Accept.  
• Some applications or games you can download are  
charged. You can check which application is charged or  
free on the applications list on the market . For details on  
how to purchase a charged application, return and refund  
policy, etc., refer to "Android Market Help".  
Android Market Help  
When you need help or have any questions about Android  
Market, press t, then tap Help. From the Browser, open  
the Android Market Help web page.  
Managing Applications  
You can display installed applications on the screen or  
change settings. Many applications contain wizards for  
supporting the installation.  
Before Using Android Market  
• Make sure to check the security of application, then install  
it at your own risk. The cell phone may be infected with a  
virus and the data may be damaged, depending on the  
application.  
Downloading Unknown Source's  
• KDDI shall not be liable for any malfunctions, if any,  
caused by the application you installed. In such case, the  
repair is charged even during the warranty period.  
• KDDI shall not be liable for any disadvantage brought to  
you or any third party due to an application you installed.  
Application  
Before you can download unknown source's applications,  
set the IS11S to enable downloading. Applications you  
download may be of unknown origin. To protect the IS11S  
and personal data, only download applications from trusted  
sources such as the Android Market etc.  
41  
 
 
1Setting screen Applications Mark Unknown  
sources.  
2Read the cautions appeared OK.  
Deleting Installed Applications  
Before deleting installed applications, back up contents  
related to the application that you want to save including  
data saved in the application.  
Some applications cannot be deleted.  
1Settings screen Applications Manage  
applications  
2Tap an application to uninstall.  
3Uninstall  
4OK  
42  
 
Item  
Setting  
Viewing the Setting Menu  
From Settings, set up and manage IS11S functions. You  
can personalize the wall paper or ringtone, set up security,  
initialize data, etc.  
Make settings for installing or activating  
applications. And manage installed  
applications.  
Applications  
Make basic settings for managing  
Accounts & sync online service accounts or  
Starting the Setting Menu  
1From the Home screen, t Settings  
Setting Menu List  
synchronizing data.  
Privacy  
Storage  
Restore the default settings.  
Check memory space of microSD  
memory card and the IS11S, and  
initialize microSD memory card.  
Item  
Setting  
Language &  
keyboard  
Set the display language and make  
character entry settings.  
Connect the IS11S to another device or  
PC via USB connection or Wi-Fi.  
Sony Ericsson  
Voice input &  
output  
Make Google voice recognizer settings  
and Text-to-speech settings.  
Make communication settings such  
as Airplane mode, Wi-Fi, Bluetooth®,  
Mobile networks etc.  
Wireless &  
networks  
Set call end operation and user support  
service.  
Accessibility  
Date & time  
About phone  
Set network services such as  
Answering Service (Voice Mail), Call  
Transfer, etc.  
Set date and time, date & hour format  
etc.  
Call settings  
Sound  
Check your own phone number, signal  
level, etc. Perform software update.  
Set Silent mode, adjust volume for  
call ringtone, mail ringtone, key touch  
tones, Vibration, playback, etc.  
Make display settings such as Mobile  
BRAVIA Engine, Animation, Auto-rotate  
screen, Screen timeout.  
Display  
Make location settings such as enable/  
disable the GPS function, or security  
settings such as screen lock.  
Location &  
security  
43  
 
 
Troubleshooting  
Symptom  
Possible Cause/Remedy  
Is the battery pack charged?  
Page  
9
Cannot turn on power by pressing p.  
Did you hold down p for at least one second?  
Is power tuned on?  
10  
10  
21  
21  
16  
16  
16  
10  
16  
Did you enter the phone number starting with the area code?  
Did you tap Call after entering phone number?  
Is "Airplane mode" set?  
Cannot make calls.  
Is signal strong enough?  
Is  
(out of range indicator) displayed?  
Cannot receive calls.  
Is power tuned on?  
Is "Airplane mode" set?  
Are you out of the service area or in a location where the signal is  
too weak?  
16  
(out of range indicator) appears.  
Key/Touch panel operation is disable.  
Are you covering the built in antenna area with fingers, etc.?  
Is power tuned on?  
7
10  
10  
-
Is the key lock set?  
Turn power off and on.  
Press p/y to turn on the backlight.  
-
44  
 
 
Symptom  
Possible Cause/Remedy  
Page  
Make sure the way to operate the touch panel.  
Cannot operate the touch panel as  
intended.  
13  
Are you operating with gloved hands?  
Are you operating with a fingernail or foreign object on the screen?  
The battery is almost exhausted.  
A warning to charge appears.  
9
Calls are answered automatically.  
Is Silent mode set?  
22  
Are you out of the service area or in a location where the signal is  
too weak?  
16  
-
A beep sound is heard from the  
earpiece and a connection cannot be  
made when making a call.  
Wireless line ins busy or the other party is on another line. Try  
again later.  
Screen backlight goes off in a moment.  
The display is dim.  
Is set Screen timeout period too short?  
Is set screen brightness too dark?  
Is the earpiece volume too low?  
43  
43  
21  
Cannot hear the other party.  
Are you covering the earpiece with your ear? Place your earhole to  
the earpiece.  
7
1Seg watching is unavailable, image  
stops, sounds stop, 1Seg generates  
noise.  
Did you extend the whip antenna?  
39  
39  
Are you in the area which you selected in Select area?  
Cannot create PC-mail.  
Did you set up a PC-mail account?  
Is microSD memory card inserted correctly?  
Is microSD card unmounted?  
33  
12  
12  
Cell phone does not recognize the  
microSD memory card.  
For more detailed information, visit the following au troubleshooting sites:  
45  
 
Camera ……………………………………………………… 35  
Taking a photo …………………………………………… 36  
Viewing photos …………………………………………… 36  
Character input ……………………………………………… 26  
Charging the battery pack …………………………………… 9  
Contacts……………………………………………………… 31  
Dialing ……………………………………………………… 31  
Editing ……………………………………………………… 31  
Saving ……………………………………………………… 31  
Index  
Numeric  
12 key keyboard …………………………………………… 28  
1Seg ………………………………………………………… 39  
A
Accessories …………………………………………………… 6  
Android Market ……………………………………………… 41  
Applications ………………………………………………… 41  
Applications screen ………………………………………… 18  
D
Display ………………………………………………………… 7  
Display language …………………………………………… 11  
B
E
Battery pack ………………………………………………… 6,9  
Battery pack cover …………………………………………… 7  
Bookmarks ………………………………………………… 38  
Email ……………………………………………………… 18,33  
G
C
Gallery ……………………………………………………… 36  
Global Function……………………………………………… 24  
Obtaining the Latest PRL (Preferred Roaming List) 24  
Setting the Area…………………………………………… 24  
Gmail ………………………………………………………… 34  
Google account……………………………………………… 11  
C-mail………………………………………………………… 32  
C-mail safety block ……………………………………… 32  
Creating and sending …………………………………… 32  
Reading …………………………………………………… 33  
Received mail …………………………………………… 33  
Call …………………………………………………………… 21  
Answering ………………………………………………… 22  
History ……………………………………………………… 22  
Making……………………………………………………… 21  
H
Home screen……………………………………………… 15,17  
46  
 
 
I
N
Icons ………………………………………………………… 15 Names of parts ………………………………………………… 7  
Incoming history …………………………………………… 22 Notification icons …………………………………………… 15  
Initial settings ……………………………………………… 11 Notification LED …………………………………………… 16  
International call …………………………………………… 21 Notification panel …………………………………………… 17  
J
O
Japanese syllabary keyboard……………………………… 30 Outgoing history …………………………………………… 22  
Own phone number ………………………………………… 11  
K
P
Key lock ……………………………………………………… 10  
Passwords ……………………………………………………… 3  
PC-mail ……………………………………………………… 33  
L
Phone (call) ………………………………………………… 21  
Language …………………………………………………… 11  
184/186 …………………………………………………… 21  
Answering ………………………………………………… 22  
M
International Call ………………………………………… 21  
Making……………………………………………………… 21  
Returning ………………………………………………… 22  
Photos ……………………………………………………… 35  
Taking ……………………………………………………… 36  
Viewing …………………………………………………… 36  
PIN code ……………………………………………………… 3  
Mail …………………………………………………………… 32  
C-mail ……………………………………………………… 32  
Email ……………………………………………………… 33  
Gmail ……………………………………………………… 34  
PC-mail …………………………………………………… 33  
Menu options………………………………………………… 14  
microSD memory card……………………………………… 12  
Myself………………………………………………………… 11 Q  
QWERTY keyboard ………………………………………… 26  
47  
 
R
Ringtone……………………………………………………… 23  
S
Security code ………………………………………………… 3  
Setting menu………………………………………………… 43  
Silent mode ………………………………………………… 22  
Sound volume ……………………………………………… 23  
Status bar …………………………………………………… 15  
Status icons ………………………………………………… 16  
T
Touch Panel ………………………………………………… 13  
Basic operations ………………………………………… 13  
Troubleshooting …………………………………………… 44  
Turning on/off power ……………………………………… 10  
TV (1Seg) …………………………………………………… 39  
Antenna …………………………………………………… 39  
Basic operations ………………………………………… 40  
Initial settings ……………………………………………… 39  
W
Web browser………………………………………………… 37  
48  
 
relevant guidelines for exposure to radio waves. For more  
information on SAR, please refer to the safe and efficient  
use chapter in the User Guide.  
Radio Wave Exposure and Specific  
Absorption Rate (SAR) Information  
The highest SAR value as reported to the authorities for this  
phone model when tested for use by the ear is 0.74 W/kg*,  
and when worn on the body is 0.81 W/kg* for speech and  
0.92 W/kg* for data calls. Body worn measurements are  
made while the phone is in use and worn on the body with  
a Sony Ericsson accessory supplied with or designated for  
use with this phone. It is therefore recommended that only  
Ericsson and Sony Ericsson original accessories be used in  
conjunction with Sony Ericsson phones.  
Mobile Phone GSM 850/900/1800/1900  
United States & Canada  
THIS PHONE MODEL HAS BEEN CERTIFIED IN COMPLIANCE  
WITH THE GOVERNMENT’S REQUIREMENTS FOR  
EXPOSURE TO RADIO WAVES.  
The IS11S mobile phones have been designed to comply  
with applicable safety requirements for exposure to radio  
waves. Your wireless phone is a radio transmitter and  
receiver. It is designed to not exceed the limits* of exposure  
to radio frequency (RF) energy set by governmental  
authorities. These limits establish permitted levels of RF  
energy for the general population. The guidelines are based  
on standards that were developed by international scientific  
organizations through periodic and thorough evaluation of  
scientific studies. The standards include a safety margin  
designed to assure the safety of all individuals, regardless  
of age and health.  
**Before a phone model is available for sale to the public  
in the US, it must be tested and certified by the Federal  
Communications Commission (FCC) that it does not  
exceed the limit established by the government-adopted  
requirement for safe exposure*. The tests are performed  
in positions and locations (i.e., by the ear and worn on the  
body) as required by the FCC for each model. The FCC has  
granted an Equipment Authorization for this phone model  
with all reported SAR levels evaluated as in compliance  
with the FCC RF exposure guidelines. While there may be  
differences between the SAR levels of various phones, all  
mobile phones granted an FCC equipment authorization  
meet the government requirement for safe exposure. SAR  
information on this phone model is on file at the FCC and  
fcc.gov/oet/ea after searching on FCC ID PY7A5880013.  
Additional information on SAR can be found on the Cellular  
The radio wave exposure guidelines employ a unit of  
measurement known as the Specific Absorption Rate  
(SAR). Tests for SAR are conducted using standardized  
methods with the phone transmitting at its highest  
certified power level in all used frequency bands. While  
there may be differences between the SAR levels of  
various phone models, they are all designed to meet the  
49  
 
Telecommunications & Internet Association (CTIA) website  
For more information on SAR, please refer to the safety  
chapter in the User’s Guide.  
* In the United States and Canada, the SAR limit for  
mobile phones used by the public is 1.6 watts/kilogram  
(W/kg) averaged over one gram of tissue. The standard  
incorporates a margin of safety to give additional  
protection for the public and to account for any variations  
in measurements.  
SAR data information for residents in countries that have  
adopted the SAR limit recommended by the International  
Commission of Non-lonizing Radiation Protection (ICNIRP),  
which is 2 W/kg averaged over ten (10) gram of tissue (for  
example European Union, Japan, Brazil and New Zealand):  
The highest SAR value for this model phone tested by Sony  
Ericsson for use at the ear is 0.92 W/kg (10g).  
** This paragraph is only applicable to authorities and  
customers in the United States.  
Radio Frequency (RF) exposure and  
Specific Absorption Rate (SAR)  
Europe  
This mobile phone model IS11S has been designed to  
comply with applicable safety requirements for exposure  
to radio waves. These requirements are based on scientific  
guidelines that include safety margins designed to assure  
the safety of all persons, regardless of age and health.  
When your phone or Bluetooth handsfree is turned on, it  
emits low levels of radio frequency energy. International  
safety guidelines have been developed through periodic  
and thorough evaluation of scientific studies. These  
guidelines establish permitted levels of radio wave  
exposure. The guidelines include a safety margin designed  
to assure the safety of all persons and to account for any  
variations in measurements.  
The radio wave exposure guidelines employ a unit of  
measurement known as the Specific Absorption Rate, or  
SAR. Tests for SAR are conducted using standardized  
methods with the phone transmitting at its highest certified  
power level in all used frequency bands.  
Specific Absorption Rate (SAR) is used to measure radio  
frequency energy absorbed by the body when using  
a mobile phone. The SAR value is determined at the  
highest certified power level in laboratory conditions, but  
because the phone is designed to use the minimum power  
necessary to access the chosen network, the actual SAR  
level can be well below this value. There is no proof of  
While there may be differences between the SAR levels of  
various phone models, they are all designed to meet the  
relevant guidelines for exposure to radio waves.  
50  
 
 
difference in safety based on difference in SAR value.  
Recommendations for care and safe use of our products  
• Handle with care and keep in a clean and dust-free  
place.  
Warning! May explode if disposed of in fire.  
• Do not expose to liquid or moisture or excess humidity.  
• For optimum performance, the product should not  
be operated in temperatures below +5°C (+41°F) or  
above +35°C (+95°F). Do not expose the battery to  
temperatures above +35°C (+95°F).  
Products with radio transmitters sold in the US must be  
certified by the Federal Communications Commission  
(FCC). When required, tests are performed when the  
phone is placed at the ear and when worn on the body.  
For body-worn operation, the phone has been tested when  
positioned a minimum of 15 mm from the body without any  
metal parts in the vicinity of the phone or when properly  
used with an appropriate Sony Ericsson accessory and  
worn on the body. Use of the phone other than as tested  
may impact SAR and result in non-compliance with such RF  
exposure limits. For devices which include “WiFi hotspot”  
functionality, body-worn SAR measurements for operation  
of the device operating in WiFi hotspot mode were taken  
using a separation distance of 10mm. Use of third-party  
accessories may result in different SAR levels than those  
reported.  
• Do not expose to flames or lit tobacco products.  
• Do not drop, throw or try to bend the product.  
• Do not paint or attempt to disassemble or modify the  
product.  
• Consult with authorized medical staff and the instructions  
of the medical device manufacturer before using the  
product near pacemakers or other medical devices or  
equipment.  
For more information about SAR and radio frequency  
exposure go to:  
• Discontinue use of electronic devices or disable the radio  
transmitting functionality of the device where required or  
requested to do so.  
• Do not use where a potentially explosive atmosphere  
exists.  
• Do not place your product or install wireless equipment in  
the area above an air bag in a car.  
Caution: Cracked or broken displays may create sharp  
edges or splinters that could be harmful upon contact.  
• Do not use the Bluetooth Headset in positions where it is  
uncomfortable or will be subject to pressure.  
Guidelines for Safe and Efficient Use  
Please follow these guidelines. Failure to do so might  
entail a potential health risk or product malfunction. If in  
doubt as to its proper function, have the product checked  
by a certified service partner before charging or using it.  
51  
 
 
unqualified battery may present a risk of fire, explosion,  
leakage or other hazard.  
Children  
Personal medical devices  
Warning! Keep out of the reach of children. Do not allow  
children to play with mobile phones or accessories. They  
could hurt themselves or others. Products may contain  
small parts that could become detached and create a  
choking hazard.  
Mobile phones may affect implanted medical equipment.  
Reduce risk of interference by keeping a minimum distance  
of 22cm (8.7 inches) between the phone and the device.  
Use the phone at your right ear. Do not carry the phone  
in your breast pocket. Turn off the phone if you suspect  
interference. For all medical devices, consult a physician  
and the manufacturer.  
Power supply (Charger)  
Connect the charger to power sources as marked on the  
product. Do not use outdoors or in damp areas. Do not alter  
or subject the cord to damage or stress. Unplug the unit  
before cleaning it. Never alter the plug. If it does not fit into  
the outlet, have a proper outlet installed by an electrician.  
When a power supply is connected there is a small drain  
of power. To avoid this small energy waste, disconnect the  
power supply when the product is fully charged. Use of  
charging devices that are not Sony Ericsson branded may  
pose increased safety risks.  
Driving  
Some vehicle manufactures forbid the use of phones  
in their vehicles unless a handsfree kit with an external  
antenna supports the installation. Check with the vehicle  
manufacturer's representative to be sure that the mobile  
phone or Bluetooth handsfree will not affect the electronic  
systems in the vehicle. Full attention should be given to  
driving at all times and local laws and regulations restricting  
the use of wireless devices while driving must be observed.  
Battery  
GPS/Location based functions  
New or idle batteries can have short-term reduced  
capacity. Fully charge the battery before initial use. Use  
for the intended purpose only. Charge the battery in  
temperatures between +5°C (+41°F) and +35°C (+95°F).  
Do not put the battery into your mouth. Do not let the  
battery contacts touch another metal object. Turn off the  
product before removing the battery. Performance depends  
on temperatures, signal strength, usage patterns, features  
selected and voice or data transmissions. Use of an  
Some products provide GPS/Location based functions.  
Location determining functionality is provided "As is" and  
"With all faults". KDDI/Sony Ericsson does not make any  
representation or warranty as to the accuracy of such  
location information.  
Use of location-based information by the device may not  
be uninterrupted or error free and may additionally be  
dependent on network service availability. Please note  
52  
 
that functionality may be reduced or prevented in certain  
from opening or responding to messages from unknown  
environments such as building interiors or areas adjacent to sources, using trustworthy services to access the Internet,  
buildings.  
and only downloading content to the mobile phone from  
known, reliable sources.  
Caution: Do not use GPS functionality in a manner which  
causes distraction from driving.  
Accessories  
Use only Sony Ericsson branded original accessories and  
certified service partners. Sony Ericsson does not test third-  
party accessories. Accessories may influence RF exposure,  
radio performance, loudness, electric safety and other  
areas. Third-party accessories and parts may pose a risk to  
your health or safety or decrease performance.  
Emergency calls  
Calls cannot be guaranteed under all conditions. Never rely  
solely upon mobile phones for essential communication.  
Calls may not be possible in all areas, on all networks, or  
when certain network services and/or phone features are  
used.  
Disposal of old electrical and electronic equipment  
Flight mode  
Bluetooth and WLAN functionality, if available in the device,  
can be enabled in Flight mode but may be prohibited  
onboard aircraft or in other areas where radio transmissions  
are prohibited. In such environments, please seek  
proper authorisation before enabling Bluetooth or WLAN  
functionality even in Flight mode.  
Electronic equipment and batteries should not be included  
as household waste but should be left at an appropriate  
collection point for recycling. This helps prevent potential  
negative consequences for the environment and human  
health. Check local regulations by contacting your local  
city office, your household waste disposal service, the  
shop where you purchased the product or calling a Sony  
Ericsson call centre. Do not attempt to remove internal  
batteries. Internal batteries shall be removed only by a  
waste treatment facility or trained service professional.  
Malware  
Malware (short for malicious software) is software that can  
harm the mobile phone or other computers. Malware or  
harmful applications can include viruses, worms, spyware,  
and other unwanted programs. While the device does  
employ security measures to resist such efforts, KDDI/Sony  
Ericsson does not warrant or represent that the device will  
be impervious to introduction of malware. You can however  
reduce the risk of malware attacks by using care when  
downloading content or accepting applications, refraining  
Disposing of the battery  
Check local regulations or call a Sony Ericsson call centre  
for information. Never use municipal waste.  
53  
 
Memory Card  
• Do not let dirt, dust, or foreign objects get into the insert  
port of any memory card adapter.  
• Check you have inserted the memory card correctly.  
• Insert the memory card as far as it will go into any  
memory card adapter needed. The memory card may not  
operate properly unless fully inserted.  
• We recommend that you make a backup copy of  
important data. We are not responsible for any loss or  
damage to content you store on the memory card.  
• Recorded data may be damaged or lost when you  
remove the memory card or memory card adapter, turn  
off the power while formatting, reading or writing data,  
or use the memory card in locations subject to static  
electricity or high electrical field emissions.  
If the product comes complete with a removable memory  
card, it is generally compatible with the handset purchased  
but may not be compatible with other devices or the  
capabilities of their memory cards. Check other devices  
for compatibility before purchase or use. If the product is  
equipped with a memory card reader, check memory card  
compatibility before purchase or use.  
Memory cards are generally formatted prior to shipping. To  
reformat the memory card, use a compatible device. Do not  
use the standard operating system format when formatting  
the memory card on a PC. For details, refer to the operating  
instructions of the device or contact customer support.  
Warning!  
Protection of personal information  
If the device requires an adapter for insertion into the  
handset or another device, do not insert the card directly  
without the required adapter.  
Erase personal data before disposing of the product. To  
delete data, perform a master reset. Deleting data from  
the phone memory does not ensure that it cannot be  
recovered. KDDI/Sony Ericsson does not warrant against  
recovery of information and does not assume responsibility  
for disclosure of any information even after a master reset.  
Precautions on memory card use  
• Do not expose the memory card to moisture.  
• Do not touch terminal connections with your hand or any  
metal object.  
Loudness warning!  
• Do not strike, bend, or drop the memory card.  
• Do not attempt to disassemble or modify the memory  
card.  
• Do not use or store the memory card in humid or  
corrosive locations or in excessive heat such as a closed  
car in summer, in direct sunlight or near a heater, etc.  
• Do not press or bend the end of the memory card adapter  
with excessive force.  
Avoid volume levels that may be harmful to your hearing.  
FCC Statement for the USA  
This device complies with Part 15 of the FCC  
rules. Operation is subject to the following two  
conditions:  
(1)This device may not cause harmful interference, and  
54  
 
 
(2)This device must accept any interference received,  
including interference that may cause undesired  
operation.  
Industry Canada Statement  
This Class B digital apparatus complies with Canadian  
ICES-003.  
Cet appareil numérique de la classe B est conforme à la  
norme NMB-003 du Canada.  
Any change or modification not expressly approved by  
Sony Ericsson may void the user's authority to operate the  
equipment.  
This device complies with RSS-210 of Industry Canada.  
Operation is subject to the following two conditions:  
This equipment has been tested and found to comply with  
the limits for a Class B digital device, pursuant to Part 15  
of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses and  
can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause  
harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a  
particular installation.  
(1)this device may not cause interference, and  
(2)this device must accept any interference, including  
interference that may cause undesired operation of the  
device.  
If this equipment does cause harmful interference to radio  
or television reception, which can be determined by turning  
the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following  
measures:  
- Reorient or relocate the receiving antenna.  
- Increase the separation between the equipment and  
receiver.  
- Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
- Consult the dealer or an experienced radio/TV technician  
for help.  
55  
 
 
Declaration of Conformity for CDMA SOI11  
We,  
Sony Ericsson Mobile Communications AB of  
Nya Vattentornet  
SE-221 88 Lund, Sweden  
declare under our sole responsibility that our product  
Sony Ericsson type AAH-5880013-BV  
and in combination with our accessories, to which this  
declaration relates is in conformity with the appropriate  
standards EN 301 511:V9.0.2, EN 301 489-7:V1.3.1, EN  
300 440-2:V1.4.1, EN 301 489-3:V1.4.1, EN 300 328:  
V1.7.1, EN 301 489-17:V2.1.1, EN 302 291-2:V1.1.1 and EN  
60950-1:2006 +A11:2009, following the provisions of Radio  
Equipment and Telecommunication Terminal Equipment  
Directive 1999/5/EC  
Lund, March 2011  
0682  
Signature  
Dan Redin  
Corporate Vice President and Head of Development  
われわれはR&TTE指令の要  
求事項を満たしています(1999/5/EC)  
We fulfill the requirements of the R&TTE Directive (1999/5/  
EC)  
56  
 
 
rights. In the event Software accompanying or provided  
in conjunction with your device is provided with additional  
terms and conditions, such provisions shall also govern  
your possession and usage of the Software.  
End User Licence  
Agreement  
Software delivered with this device and its media is owned  
by Sony Ericsson Mobile Communications AB, and/or its  
affiliated companies and its suppliers and licensors.  
Sony Ericsson grants you a non-exclusive limited licence  
to use the Software solely in conjunction with the Device on  
which it is installed or delivered.  
Ownership of the Software is not sold, transferred or  
otherwise conveyed.  
Do not use any means to discover the source code or any  
component of the Software, reproduce and distribute the  
Software, or modify the Software. You are entitled to transfer  
rights and obligations to the Software to a third party,  
solely together with the Device with which you received the  
Software, provided the third party agrees in writing to be  
bound by the terms of this Licence.  
This licence exists throughout the useful life of this Device.  
It can be terminated by transferring your rights to the  
Device to a third party in writing. Failure to comply with any  
of these terms and conditions will terminate the licence  
immediately.  
Sony Ericsson and its third party suppliers and licensors  
retain all rights, title and interest in and to the Software. To  
the extent that the Software contains material or code of a  
third party, such third parties shall be beneficiaries of these  
terms.  
This licence is governed by the laws of Sweden. When  
applicable, the foregoing applies to statutory consumer  
57  
 
 
About Open Source  
Software  
This product includes certain open source or other software  
originating from third parties that is subject to the GNU  
General Public License (GPL), GNU Library/Lesser General  
Public License (LGPL) and different and/or additional  
copyright licenses, disclaimers and notices. The exact  
terms of GPL, LGPL and some other licenses, disclaimers  
and notices are reproduced in the about box in this product  
Sony Ericsson offers to provide source code of software  
licensed under the GPL or LGPL or some other open  
source licenses allowing source code distribution to you  
on a CD-ROM for a charge covering the cost of performing  
such distribution, such as the cost of media, shipping and  
handling, upon written request to Sony Ericsson Mobile  
Communications AB, Open Source Software Management,  
Nya Vattentornet, SE-221 88 Lund, Sweden. This offer is  
valid for a period of three (3) years from the date of the  
distribution of this product by Sony Ericsson.  
58  
 
 
For inquiries, call: au Customer Service Center  
For general information and charges (toll free)  
From fixed-line phones:  
From au cell phones:  
area code not required  
PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR  
AFTER CALLING 157 ON YOUR au CELL PHONE  
Cell phone and PHS operators collect and recycle unused  
telephones, batteries and battery chargers at stores  
For loss, theft or damage and operation information  
(toll free)  
bearing the  
logo regardless of brand and manufacturer  
to protect the environment and reuse valuable resources.  
From fixed-line phones:  
From au cell phones:  
area code not required  
In case above numbers are not available,  
1250-0245.1  
June 2011,1st Edition  
Sales: KDDI CORPORATION  
OKINAWA CELLULAR TELEPHONE COMPANY  
Manufactured by: Sony Ericsson Mobile Communications Japan, Inc.  
 

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